SUPPORT
RETURNS
Our return policy entitles customers to exercise their right to return products and request a refund or exchange within 14 days of the date of delivery. To return an item please fill out the form. The items must be returned within 14 days of notifying Sphaera Watch Co. about the decision to return the items.
All returned items must be in their original packaging and unused condition. Once Sphaera Watch Co. receives the goods, the original purchase price will be refunded to the customer. In the case of exchanges, the replacement item will be dispatched once we receive the returned item.
Please note that we do not accept damaged, incomplete, or contaminated items, as they cannot be resold. As a result, no refund or exchange will be given for such items.
WARRANTY
Our products come with a two-year warranty from the date of shipment. Please note that the warranty does not extend to any damages sustained due to abnormal use, lack of care, negligence, accidents, incorrect usage or failure to adhere to the instructions provided by Sphaera Watch Co.
CUSTOM SHOP
Do you have a special Request?We take on Custom Orders for special occasions. Get in Touch with us HERE to receive a custom quote and Design.
SHIPPING INFO
Free International Shipping on all Watch orders